Case Studies

Computer History Museum Boosts Donor Return Rate 78% with Modern Giving Tools

9%

First-time donors

78%

Returning Donors

Donor Complaints

About the Giving Experience

The Challenge

Computer History Museum faced two key issues: 1. Their basic donation platform couldn't handle recurring gifts, limiting their ability to build sustainable support 2. Donors had to juggle multiple logins across different systems, creating friction and frustration

Computer History Museum needed a platform that could:

Seamless integration with their Salesforce CRM system
Support for modern payment options like Apple Pay and Google Pay
Easy-to-use recurring giving tools
Custom donor portal that shows all giving activity
Ability to track both online and offline gifts
Branded annual giving statements
One login for all donor tools

The Solution

WeGive helped Computer History Museum build a modern giving program. Here's what happened: A Simplified Giving Experience
- Added one-click payments with Apple Pay and Google Pay
- Created a single login for all donor activities
- Built custom donation pages that match their brand Better Donor Management
- Connected everything to Salesforce
- Tracked both online and offline gifts in one place
- Created custom annual giving statements Their Results
- 78% increase in returning donors
- All giving history now visible in one place
- Launched their first recurring giving program
- Eliminated donor complaints about multiple logins
- Saved staff time with automated giving statements

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