Case Studies

Messenger International creates a highly customized donor portal that delights donors

24/7

Donor access to giving management (previously had to call/email)

1st

Custom donor portal in their history

0

Donors lost during migration

The Challenge

Messenger International faced two key issues: 1. They needed a highly customized donor portal that truly reflected their brand, not a one-size-fits-all solution 2. Security was paramount - they required robust PCI compliance to protect donor data

Messenger International needed a platform that could:

PCI-compliant platform to ensure secure transactions

Fully customizable donor portal that matches their premium brand

Deep Salesforce integration to maintain data accuracy

Ability to use their existing Stripe processor

API access for custom integrations

Support for pledges and custom forms

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The Solution

WeGive helped Messenger International build a donor experience that matched their vision. Here's what happened:

Custom-Built Experience

Created a social media-style donor portal that breaks the traditional mold
Built flexible forms that maintain Messenger's premium look
Gave donors control over their giving experience (previously they had to call or email to manage giving)

Security First

Implemented full PCI compliance
Maintained secure connection with Stripe
Protected donor data across all touchpoints

Tech Integration

Connected everything to Salesforce so data updates in real-time
Added API access for custom needs
Built flexible integration points for future growth

Results

Launched a donor portal that truly feels like Messenger International
Maintained highest security standards while keeping brand identity
Tech team has full API access for continued customization

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"I looked it up and the demo video that was on - and the way [the platform] looked, I was like, 'This is it. This is exactly what we're looking for.' We love custom...we have a brand we wanted to stick with, and with WeGive, just the ingenuity that came with it right out the gate - it was exactly what we wanted. And the WeGive team? It doesn't matter who I reach out to...you get back usually about the same day. It's great."