The Challenge
ActiveChurches had two main problems:
1. Their donation system was hard to use. This frustrated their donors.
2. They felt trapped. Their payment company wouldn't release their monthly donors' saved credit card info to allow them to move platforms. This meant they couldn't switch to a better system without risking the loss of their faithful monthly donors.
Active Churches needed a platform that could:
Create an easy-to-use giving system that donors would loveGive pastors better tools to reach out to church membersHelp the church send more personal messages to different groupsKeep all monthly donors during the switch to the new systemThe Solution
WeGive helped Active Church move away from MinistryBrands with zero disruption. Here's what happened: 1. Safe Move to Better Tech - Kept all monthly donors during the switch
- Handled the entire move for the church
- Made sure no gifts were missed 2. Big Wins After Switching -36% more first-time donors
-148% jump in monthly giving
35% increase in total donations 3. Better Connection with Members - Pastors got new tools to stay in touch
- Church could now send the right message to the right groups
- Members felt more seen and valued
"We were looking for a really functional way to connect with our givers, a celebratory way to connect, and a way that we could express gratitude on a regular basis. WeGive offered those options to us. The feedback we received was that our [giving experience] looked and felt more like us. It's constantly tweakable and so functional for us. With Support, what we've experienced was immediate responses, immediate clarity, and really, really helpful in bending over backwards for us. The platform infused our organization with additional resources we didn't have before. It just fit who we are. I would encourage anybody to at least consider WeGive."
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