Powerful Strategies for Organic Donor Engagement

People give to people, not to organizations. And so I think they love that personal touch, and it's less stress for you. Rather than trying to put together this really well worded, perfect email

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Erin Anderson
Childcare Worldwide
The feeling of giving as a corporation and making a difference in the form of a color blurr.

Episode Summary:

Repurposing Content: A Powerful Strategy for Nonprofit Marketing Success - Erin Anderson

A captivating logline for this podcast episode could be: Renowned nonprofit expert Erin Anderson challenges traditional fundraising norms and ignites controversy with her unexpected gala hot take, as she strives to revolutionize donor engagement in Christian nonprofits.

My special guest is Erin Anderson

Meet Erin Anderson- a driving force in the nonprofit sector for the past decade and a half. Initially igniting her passion through volunteer work, Erin wears multiple hats and has diverse experience across various sectors of nonprofit work. Her academic background in international and community development and nonprofit business has only honed her skills and amplified her passion for making a difference. As Senior Marketing Manager at Childcare Worldwide, Erin’s innovative strategies are a testament to her out-of-the-box thinking. With her knack for repurposing content and creating high-impact campaigns, Erin knows the ins and outs of donor engagement like none other.

Explore and adopt new technology as a nonprofit to bridge the gap with the for-profit industry. - Erin Anderson

In this episode, you will be able to:

  • Build robust marketing strategies engineered to galvanize your nonprofit's donor engagement.
  • Perfect the charm of personalizing messages and the exponential effect it has on smaller nonprofits.
  • Tap into the hidden advantages of repurposing content as a tool for amplifying your larger nonprofit.
  • Decipher the potent influence of artificial intelligence in revolutionizing the nonprofit marketing landscape.
  • Innovatively rethink of fundraising strategies, casting a critical eye on the efficiency, or lack thereof, of classical galas.

Laser-focused nonprofit marketing strategies - The importance of strategic focus in nonprofit marketing cannot be overstated. Erin Anderson highlights targeted strategies such as personalizing communications for small nonprofits and efficient scaling through repurposing content for larger institutions. These tactics, when applied correctly, can significantly enhance donor engagement and propel the organization's impact.

The key moments in this episode are:

00:00:00 - Introduction, 

00:03:30 - Best Marketing or Donor Development Campaign, 

00:07:50 - Exciting Nonprofit Marketing Trend, 

00:10:27 - Frustrating Nonprofit Marketing Trend, 

00:12:48 - Recommended Resource, 

The resources mentioned in this episode are:

  • Read Building a Story Brand by Donald Miller: This book can help you reframe your perspective on storytelling in nonprofit marketing and learn how to make your donor the hero of your organization's story.
  • Explore Next After: Check out Next After, an organization that offers free resources and experiments specifically designed to help nonprofits succeed in their messaging, website, and other areas of marketing.
  • Attend the NIO Conference: If you're interested in attending a conference focused on nonprofit marketing, consider the NIO Conference in Dallas. It features great content and networking opportunities.
  • Research Chat GPT: Explore Chat GPT, an AI tool that can help with brainstorming, generating ideas, and editing content. It can be particularly useful for nonprofits with limited resources and staff wearing multiple hats.
  • Strip down your emails and communications: Take your emails and communications and make them more personal by ditching HTML and visual newsletters. Write the email as if you're speaking to one person and bring them in on the journey with you.

Go Deeper:

Rethinking Fundraising Galas: Exploring Alternative Donor Engagement Strategies

A captivating logline for this podcast episode could be: Renowned nonprofit expert Erin Anderson challenges traditional fundraising norms and ignites controversy with her unexpected gala hot take, as she strives to revolutionize donor engagement in Christian nonprofits.

People give to people, not to organizations. - Erin Anderson

Presenting Erin Anderson, a maven in the exciting realm of nonprofit marketing! With a solid base in international and community development complemented by a minor in nonprofit business, Erin has always been focused on the welfare of others. Launching her career with volunteer work, her journey has been fueled by her enthusiasm for helping organizations succeed. Now, bringing her expertise to the forefront as Senior Marketing Manager at Childcare Worldwide, her skill to adapt and implement effective donor engagement strategies, is commendable. She is known for her unique methods that challenge traditional norms, leading to innovative results. From starting at grassroots levels to experiencing the breadth of large organizations, Erin's diverse background will leave you intrigued.

This is Erin Anderson's story:

Erin Anderson's journey towards the non-profit world was ignited by a teenage experience. She assisted a local organization in South Carolina, helping people with household repairs they couldn't afford. This ignited a flame inside her, kindling a desire to serve her community. As she matured, she developed an affinity for the business side of things, becoming fascinated by marketing, finance, and analytics. Armed with a degree in International and Community Development, she paired her passion for service with a knack for business. She journeyed from volunteering to holding a senior marketing position at Care Worldwide, a child evangelism organization. Erin leverages her expertise to broaden the brand's awareness and cultivate a new generation of donors.

In the bustling world of nonprofit work, effectively engaging your donors is a task that cannot be understated. Personalized communication not only keeps them connected but also makes them feel appreciated and valued. It's an important aspect that can significantly impact your cause and your work life. This is where the power of repurposing content comes into play, allowing you to reach a wider audience without reinventing the wheel. Taking advantage of the available resources and tools can make a world of difference, leading to maximum impact on your mission. Moreover, the influence of technology in today's world can't be overlooked. Embracing artificial intelligence in your marketing strategies can streamline your efforts and lead to more rewarding results.

  • Engage Donors with Personalized Communications
  • Repurpose Content for Wider Reach
  • Embrace Artificial Intelligence in Marketing
  • Rethink Traditional Fundraising Galas
  • Use Resources and Tools for Maximum Impact

1. Engage Donors with Personalized Communications

Engaging donors with personalized communications is one significant strategy nonprofits can implement for better outcomes. Personalization goes beyond just adding a donor's name to an email or letter. It's about demonstrating an understanding of their needs, wants, and preferences, and creating a communication plan that feels more like a conversation than a one-way broadcast. Instead of relying heavily on HTML and visually-striking newsletters, organizations can use a more personal and conversational tone in their communication pieces. Such an approach fosters a stronger connection that feels genuine and authentic, thereby encouraging more active and engaged donors. Unpacking this key step from Aaron Anderson's perspective during his conversation with Matt Lombardi, it becomes clear that personalization is actually simpler than it sounds. Aaron swapped HTML emails with visually striking newsletters for a more authentic and engaging conversation with donors. The response was both unexpected and significant. He explains that making communications more personal allowed for a deeper connection with his prospective donors. By showing that these donors were not just another number but valued individuals, he managed to strike a chord that spurred them into action. The radio show's transformation into a five-minute video email series that he referenced is an excellent example of content repurposing, another strategy he advocates for, which we can explore in another post. The importance of personalized communication when it comes to donor engagement cannot be understated. Envision receiving impersonal, cookie-cutter material from an organization you are connected with versus receiving something personalized to your likes, interests, and past actions. The latter is guaranteed to foster a stronger connection and make the donor feel valued. This is crucial for nonprofits as fostering these connections can lead to more meaningful donor involvement. Engaging donors on a personal level helps them see how their contributions are making a difference. It goes a long way to encourage recurring donations and creating long-lasting relationships. With the right tools, data, and strategies, nonprofits can streamline their communications efforts to better serve and engage their donors. With an authentic, person-to-person perspective, nonprofits have the opportunity to make their donors feel seen, valued, and inspired to continue supporting their cause. In the world of nonprofit fundraising, personalizing communications could indeed be a game-changer to attract and engage donors.

2. Repurpose Content for Wider Reach

The concept of repurposing content comes on the heels of maximizing the marketing value that each piece of developed content can provide. The idea is simple but profoundly impactful: create a piece of content once and then adapt it across different platforms and mediums. This approach not only broadens your organization's reach but also ensures your core message penetrates various segments of your target audience. Additionally, it adds variety to your content, making it more engaging and interesting for your audience across all mediums it is presented. Therefore, before jumping into creating new content, consider how existing material can be repurposed and reimagined to optimize the utility of every piece of marketing content developed. Pivoting to the guest's perspective, Aaron Anderson shared an example where a radio show was leveraged into a five-minute video email series. This seemingly small act of repurposing content created an expansive effect - reaching out to new audiences and re-engaging existing ones -resulting in an astounding $1 million in donations within just its initial year. Repurposing doesn't mean copy-pasting the same content across different platforms; it means reformatting the same content to suit the platform it's being released on. The beauty of the principle that Aaron shared exemplified how you can get creative with existing material to generate new, appealing content for your audience, ensuring your message is not lost or diluted. Understanding the importance of repurposing content is crucial for organizations seeking to diversify their communication strategy and amplify the reach of their message. At its core, repurposing addresses one of the key challenges most organizations face — the constant need to churn out fresh content to stay relevant and engaging. With limited resources, this can be a daunting task. However, by repurposing, you can extend the life of your existing content, getting more value out of the time, effort, and resources you've already invested. Additionally, by using different formats and platforms, you can effectively connect with and cater to a diverse audience that consumes information differently — broadening the potential reach your message can have.

3. Embrace Artificial Intelligence in Marketing

The era of artificial intelligence (AI) in marketing is upon us, shaking up traditional marketing strategies, and introducing innovative ways to communicate, engage, and connect with audiences. Embracing AI not only allows organizations to streamline their marketing processes but also provides insights into consumer behavior, leading to personalized, impactful interactions. From chatbots and predictive analysis to content creation and optimization, AI opens a world of possibilities for marketers. Consider Aaron Anderson's insightful perspective, shared during a conversation with Matt Lombardi on the Holy Donuts podcast. His enthusiasm for AI's transformative potential is palpable. He sees AI as an invaluable tool for brainstorming, generating fresh ideas, and even editing content. Anderson cites the example of the Chat GPT, an AI tool that can be instrumental in the content development across various digital channels. The way he views AI technology imbues an optimism for a future where nonprofits can leverage it to bridge the divide between their domain and the fast-paced world of for-profit industries. So why is recognizing and integrating AI into marketing crucial, even for nonprofits? Well, in an increasingly digital world, AI has the potential to add extraordinary value. It allows organizations to handle repetitive tasks efficiently, freeing up human resources to focus on more strategic thinking and creativity. Furthermore, it aids in predicting donor behavior, fine-tuning campaigns to cater to individual preferences, and even determining the optimal time to interact with donors. In essence, harnessing AI is akin to gaining a super-powered assistant, one that can yield better results, improve donor engagement, and ultimately foster stronger relationships. The caveat? While AI can help to achieve these goals, it requires a nuanced approach, grounded in understanding the technology, its capabilities, and limitations. So, while it behooves us to ride the AI wave, it’s equally important to tread wisely.

4. Rethink Traditional Fundraising Galas

Nonprofit organizations have long relied on traditional methods of fundraising, with grand galas and events being most popular. However, shifting times and changing dynamics have necessitated a rethink on this approach. Instead of focusing on large, resource-intensive events, nonprofits are learning the importance of nurturing individual, personal relationships with their donors. Known as donor advancement, this approach emphasizes on the creation of a human and emotional connection, focusing on the impact of each donation. This allows donors to understand and appreciate the value they’re adding and fosters a bond of trust and personal investment. One fine example of this approach is set by Erin Anderson, an experienced nonprofit professional. During her conversation with Matt Lombardi on Holy Donuts: A Marketing and Donor Engagement Podcast for Christian non-profits, Erin stresses on the need to personally engage with donors. She advocates for smaller, more personal interactions, like coffee meetings over extravagant galas. Pointing out that tremendous resources spent on planning and executing these grand events could be redirected towards more productive initiatives, dollars could be effectively channeled into the actual cause. Erin's unique perspective on the age-old gala tradition was an unexpected but intriguing aspect of their conversation. This rethink of traditional fundraising galas is not just a novel idea but a necessity for nonprofits in the current context. In a world that is increasingly digital, old school events and galas are often seen as wasteful and extravagant. On the other hand, personal, one-on-one interactions give donors a sense of immense gratification and more inclusive participation. It's about making them an integral part of the change they wish to see. Hence, for organizations that genuinely wish to maximize their impact, this personalized approach to donor-centric interaction seems like the way forward. The real value comes from personal relationships, genuine appreciation, and a shared vision - all of which can't be quantified in a gala's grandeur, but only through a humble 'thank you' note over a warm cup of coffee.

5. Use Resources and Tools for Maximum Impact

When it comes to making the most impact as a nonprofit organization, one crucial step is leveraging available resources and tools. The nonprofit landscape is rich with resources tailored to help organizations maximize their outreach, fundraising and overall influence. These resources are often easily accessible and can provide invaluable insights into trends, strategies, and innovative practices in donor engagement. They could take various forms, such as informative books like Building a Story Brand by Donald Miller, insightful websites like Next After or various other knowledge-sharing platforms. Employing these resources can provide fresh perspectives and aid in creating more dynamic, effective strategies for success. In the Holy Donuts podcast, guest Aaron Anderson highly recommends nonprofits to roll up their sleeves and tap into these resources. His suggestion to check out the book Building a Story Brand aligns with this key step. This book presents a novel way of communication, encouraging nonprofits to reframe their narrative and place their donors as heroes of their storytelling which promotes stronger engagement. He also mentions Next After, an organization that provides a wealth of tools especially for nonprofit marketing. From Aaron's perspective, the successful use of these resources could mean a vast difference between struggling for donations and establishing a sustainable steady flow of support for your cause. Taking advantage of these resources and tools is not only beneficial but essential. For nonprofit organizations, the ultimate goal is to make an impact and improve lives. To do this effectively, organizations must stay current, innovative and adaptive. This is where resources and tools come in; they equip nonprofits with essential knowledge and insight to navigate their path and stay ahead. They provide a wealth of ideas that can be implemented to foster effective donor relations and enhance fundraising efforts. It also fosters a continuous learning culture within the organization, which promotes growth and sustainability. By understanding and applying this key step, nonprofits are set up to not just survive in this challenging sector but also thrive.

The success of your nonprofit depends heavily on the relationship you forge with your donors. Achieving optimal donor engagement requires a personal touch in your communications, a broad reach of your content, a willingness to embrace innovative tech, a reevaluation of traditional fundraising methods, and the effective use of resources and tools. When you send out communications, make them personal, make them matter. Widen the net of your content distribution to reach diverse donor demographics. Embrace artificial intelligence as an ally in your marketing strategy. It might be worth reconsidering the return on investment for traditional gala events and exploring more personal interactions.

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